The electronic receipt or e-receipt is an electronic
Receipt
A receipt (also known as a packing list, packing slip, packaging slip, (delivery) docket, shipping list, delivery list, bill of the parcel, manifest, or customer receipt) is a document acknowledging that a person has received money or propert ...
of any product or service that was purchased.
Implementation
Digital receipts are normally sent via e-mail or via an app. Unlike paper receipts, e-receipts are used to reduce paper usage. These e-receipts are used to inform the customer of rebates and discounts. Another important purpose is to use the digital receipts as marketing instrument. Another reason for the use of e-receipts is
Business Intelligence
Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical pr ...
. Through the usage of these e-receipts, companies can track their customers easier in terms of purchases, which supports the Business intelligence. Through this companies can adapt their marketing campaign towards the customers. The e-receipt helps to connect customers to their in-store purchases. Merchants can issue E-receipts using own mechanisms or use external services specialized on electronic payments.
Possible ways of distributing the email receipts may be to send an
e-mail
Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" meant ...
, an
app, a
website
A website (also written as a web site) is a collection of web pages and related content that is identified by a common domain name and published on at least one web server. Examples of notable websites are Google Search, Google, Facebook, Amaz ...
/
web app
A web application (or web app) is application software that is accessed using a web browser. Web applications are delivered on the World Wide Web to users with an active network connection.
History
In earlier computing models like client-serve ...
or a
BLE transmit on mobile. The general idea of the e-receipt remains the same, there are only different ways of distribution. There are many different companies that already offer their customers e-receipts. In the following part these different companies and technologies are compared and their pros and cons are discussed.
Mandates
In January 2019, a California assemblyman introduced a proposed bill that would prohibit businesses from issuing customers paper receipts unless they explicitly request one.
See also
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Electronic billing
Electronic billing or electronic bill payment and presentment, is when a seller such as company, organization, or group sends its bills or invoices over the internet, and customers electronic bill payment, pay the bills electronically. This repla ...
*
Electronic invoicing
Electronic invoicing (also called e-invoicing or einvoicing) is a form of electronic billing. E-invoicing methods are used by trading partners, such as customers and their suppliers, to present and monitor transactional documents between one anoth ...
*
Electronic ticket
An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries.
Airline ticket
E-tickets in the airline industry were devised in about 1994, an ...
References
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Electronic documents
Electronic trading systems
Accounting source documents